About jennifer Flores

A creative problem solver currently championing the UX transformation of on-premises products to Azure, AWS and GCP cloud platforms. Other experience includes delivering innovative, user-centric solutions to empower thousands of active internal users with self-service analytics and scalable decision-making tools. Read more about me through a different perspective in my references section.

I can help you with

User-centric product design

I excel at running elaborate user research and usability testing to bring deep insights into how users behave and respond to services and products. With those insights, I design intuitive, engaging, and accessible interfaces for improved user experiences. By collaborating with cross-functional teams of developers, product managers, and stakeholders I can ensure that design solutions remain focused on business objectives while keeping a leading eye on the user perspective.

Product development workshops

I've honed my skills in leading product development workshops to bring together diverse teams. My approach involves creating a collaborative environment where all team members can contribute their expertise, ensuring that all perspectives are considered in the design process. I excel at translating complex technical requirements into understandable terms by presenting user flows, wireframes, and other UX tools. This ensures that everyone, regardless of their background, can grasp the project's objectives and contribute effectively. By facilitating clear communication and fostering a shared understanding, I help bridge the gap between different disciplines, aligning their efforts towards a common goal.

Launch

Before launching a product, I ensure its readiness for the market by conducting thorough market research and user testing to validate features and refine the design. Additionally, I've developed comprehensive launch plans encompassing marketing strategies, user onboarding processes, and customer support initiatives. Post-launch, I continuously work cross-functionally to monitor performance metrics and gather user feedback to iterate and enhance the product further, ensuring sustained success in the market.

REFERENCES

A few things the great people I've worked with have to say about me.

Jen is a very talented UX designer who is a delight to work with! Jen's ability to create, organize and maintain a design system for cloudServe has been crucial to our success as a UX team. Not only does she bring efficiency and attention to detail to our team, but critical thinking and a passion for design research.
Our team has benefitted immensely from her skills in prototyping, usability testing, marketing and Figma. Jen is very successful in collaborating across teams at GM, working along side engineering and data science teams to create quality products for our users.

Maeve Tierney

Lead Designer

Jen and I collaborated as UX/UI Designers, and she has proven invaluable. Jen led our transition from Adobe XD to Figma, improving our workflow and productivity. Her strong communication and user empathy during interviews and design processes are exceptional. She also played a key role in planning meetings with cloud architects, clarifying requirements, and streamlining our workflow. Jen's clear communication and visualization skills significantly enhanced our team's efficiency. She would be a great addition to your team.

Alexander Sanchez

UX/UI Designer

A few things that are important to me:

View Project

cloudServe